7/28/82

Ms. Victoria Albanese
Sys-Ed
One Park Avenue
New York, NY 10016

Dear Ms. Albanese,

I wish to thank and commend you for the outstanding manner in which you taught the CICS Command Level Course held recently over two weekends in Chicago.

The class was conducted in a professional manner, enabling us to learn much over a relatively short period of time. You demonstrated a high proficiency in teaching CICS, and knowledge of CICS itself.

Since our shop is presently in a start-up mode, I anticipate incorporating many of your suggestions for CICS efficiency into the Systems and Programming Standards Manual.

Again, thank you for a job well done.

Very truly yours,

(Signature on file)