Mr. David Shapiro
Sales Representative
SYS-ED
One Park Avenue New York, NY 10016

Dear Mr. Shapiro.

I was somewhat surprised, but nonetheless grateful for your speedy reply, since our needs are immediate.

The course appears well laid out; and comprehensive enough to meet our requirements. The text is the most understandable book on CICS Command Level I've read, and obviously prepared with great care.

We look forward to using SYS-ED for CICS and our other IBM mainframe training needs.

Sincerely,

(Signature on file)