American Express Centurion Bank

June 19, 1989

Ms. Janet Hobby
SYS-ED
35 West 35th Street
New York, NY 10001

Dear Ms. Hobby,

We would like to compliment you on the excellent CICS programming class recently attended by two of our programmers. The class was well organized, full of useful information, and easy to understand. We appreciate the time and effort you took to prepare this excellent class and look forward to attending future courses.

Sincerely,

(Signature on file)